QudoBeauty ships wholesale orders exclusively to business clients across the European Union. All orders are processed and shipped from our warehouse in Romania.
1. Shipping Coverage
We currently ship to all countries within the European Union (EU).
If your business is based outside the EU and wishes to order wholesale, please contact us directly:
📩 [email protected]
2. Free Shipping on All Orders
We offer free shipping on all wholesale orders, regardless of order value or destination — no hidden fees, no minimum thresholds.
You’ll always know exactly what you’re paying for: the products only.
3. Order Processing Time
-
Orders are processed within 1–3 business days after payment confirmation
-
You will receive a shipping confirmation with tracking details once the order is dispatched
-
Orders placed during weekends or holidays will be processed the next business day
4. Delivery Times (Estimated)
-
2–5 business days for Central and Eastern Europe
-
5–7 business days for other EU countries
Delivery may vary slightly depending on the destination, carrier load, or customs activity.
5. Shipping Carriers
We partner with trusted logistics providers such as DPD, GLS, DHL, or local EU couriers, depending on your location and order size.
6. Responsibility After Shipment
Once tracking information is provided, the responsibility for the package transfers to the customer.
Please monitor delivery status and ensure someone is available to receive the order at the delivery address.
If your package is marked as delivered but not received, contact us immediately.
7. Damaged Packages
If your parcel arrives visibly damaged, we recommend:
-
Taking photos before opening
-
Opening in front of the courier if possible
-
Contacting us within 3 business days at [email protected]
We’ll resolve the situation as fairly and quickly as possible.
8. Contact
For questions about shipping, delivery times, or logistics in general, reach out to us:
📩 [email protected]
We’re here to support your business at every step.